This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Secure shopping

At www.spanish-for-kids.com, we are committed to keeping your online transactions safe and secure. In order to reasonably assure the privacy and security of your credit card and other personal data when making an order, we use industry standard SSL (Secure Socket Layer) 128-bit encryption. This will ensure that the data transferred between your web browser and our secure servers is invisible to anyone else.

The company that hosts our website and online shopping cart is BigCommerce. BigCommerce is certified as a PCI Level 1 Service Provider, which means it adheres to the most stringent level of PCI-DSS compliance possible. The entire BigCommerce network is independently audited against stringent PCI security standards every three months.

When orders are placed through our website, we use Stripe to process the transactions in accordance with data protection laws. Stripe is certified as a PCI Level 1 Service Provider, and is also a participant in the PCI Security Standards Council.

By using BigCommerce and Stripe, we are able to ensure that your data is kept as secure as possible using only PCI Level 1 Service Providers.

If you are placing an order over the phone with us, we will enter your card details into these systems directly, again ensuring that data is not locally stored and is kept as secure as possible using only PCI Level 1 Service Providers. We do not store credit card information on our servers.

What personal information do we collect, and how do we use it?

When you visit our website, we collect personal information from you (such as your name, address, phone number, e-mail address, etc.) when you voluntarily provide it to us. Depending on the purpose for which the information was provided, we may use the information to communicate with you regarding our products, services, and promotions, to provide you with other information or materials that you request, to customize your interactive experience, and/or to improve our product and service offerings.

Below are the circumstances in which we might ask for personal information from our consumers though our website, the types of information we obtain, and how we might use the information:

      • If you contact us through our website, we may ask you for personal information such as your name, address, phone number, or e-mail address so that we can respond to your questions or comments. (Of course, if you send us an e-mail, we will at a minimum obtain your e-mail address.)

       • You may be asked to provide personal information if you:

                   —register as a user of our website or post content to our website;

                   —agree to receive an online newsletter or other information or material from us;

                   —register for a promotion;

                   —ask to receive an online newsletter or other information or material from us; or

                   —otherwise participate in features of our website that ask for personal information.

      • If you purchase a product from us, you will be required to provide your contact and/or payment information (such as a credit card number) in order for us to process your request.

Your participation in any of these activities (and therefore your provision of personally identifiable information) is entirely voluntary. We may use the information you provide to respond to your questions or comments, to administer our promotions and websites; to fulfill your request, subscription, or order; to provide you with a customized interactive experience; or to otherwise provide or improve our products and services.

We will not send you any online newsletter or similar e-mail marketing communication unless you opt in or expressly ask to receive such a communication from us. And if you do choose to receive any such e-mail communication from us, you will always have the opportunity to “unsubscribe” from receiving the e-mail at any time.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart to expedite future orders, and to automate the billing process. Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.  

How do we use cookies?

      • To help remember and process the items in the shopping cart.

      • To understand and save user's preferences for future visits.

      • To collect information to improve the performance of our website. All information these cookies collect is aggregated and therefore anonymous. The cookies are used to compile data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. We, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some features on our website. If you disable cookies and have difficulty placing an order, you may still place an order by phone.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside marketers your personally identifiable information.

We may employ other companies and individuals to perform functions on our behalf. Examples include providing website services, fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Stripe will process your payment card details in order to complete any purchase that you make through this website and in certain instances, disclose your personal data to third party credit reference agencies to perform credit checks against you.

We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party.

We reserve the right to disclose any personal information as needed if such information is requested by law enforcement agencies or if we are required to do so by law, regulation, subpoena, court order, or by a government entity. We also may disclose personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law or legal rights, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms of use of our website or any other terms applicable to any activity or feature of our website.

Third party links

Our website may contain links to the websites that are owned and operated by third parties. These other websites may have their own privacy policies and are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of websites owned and operated by any such third parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this Privacy Policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes on our Privacy Policy page

Users are able to change their personal information by emailing us at support@spanish-for-kids.com.

How does our site handle Do Not Track signals?

We currently ignore Do Not Track browser signals; however, we do not track your browsing activities on any site(s) other than this one.

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.

Fair Information Practice Principles

The Fair Information Practice Principles (FIPPs) form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding FIPPs and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with FIPPs we will take the following responsive action, should a data breach occur:

We will notify the users via email within 7 business days

We will notify the users via in site notification within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions.

      • Process orders and to send information and updates pertaining to orders

      • Send additional information related to the product you purchased.

To be accordance with CANSPAM we agree to the following:

      • NOT use false, or misleading subjects or email addresses

      • Identify the message as an advertisement in some reasonable way

      • Include the physical address of our business or site headquarters

      • Monitor third party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly

      • Allow users to unsubscribe by emailing us at support@spanish-for-kids.com

Accessing or correcting your information

You can request to access, review, correct, update or have your personally identifiable information deleted from our database by sending an email to support@spanish-for-kids.com. To protect your privacy and security we will also take reasonable steps to verify your identity before granting access or making corrections.

To unsubscribe

If at any time you would like to unsubscribe from receiving future emails, you can email us at support@spanish-for-kids.com, and we will promptly remove you from ALL correspondence.

Changes in our online privacy policy

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information gathered via this website.

Your consent to the terms of this privacy policy

By using this website, you signify your assent to all of the terms of this Privacy Policy. If you do not agree with any term of this Privacy Policy, please do not use this website or submit any personally identifiable information.

Contacting us

Should you have any questions or concerns about this Privacy Policy or the collection of information, please email support@spanish-for-kids.com. Our mailing address is Heflin and Thrall Language Publications, Inc., P.O. Box 1724, Jacksonville, Texas 75766.